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Steven R. Van Hook


The ABC's of Marketing
Your keycard to the gate of marketing success.
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 by Steven R. Van Hook, PhD
HowToMarketing.us

Steven R. Van HookJust a dozen or so terms and concepts get to the very heart of marketing. If you can wrap your mind and mouth around the basics, you'll be able to better hold your own in meetings where colleagues may try to score points with their own mastery of the lingo. 

Here's a brief overview of marketing fundamentals, illustrated with a video clips below demonstrating the concepts at work.

THE FOUR P's OF MARKETING

Product: goods and services, whether bottled water or car insurance. This ‘P’ includes a product’s design and development, as well as its branding and packaging. 

Place (or distribution): where a product or service is offered for sale, and how it gets there. This is how the product gets moved from the producer to the consumer.  

Price: at what charge the product/service is offered for sale.

Promotion: this how you let the consumers know about your product for sale. This is done through advertising, personal selling, sales promotions, direct marketing, and publicity.

FOUR C’s OF CONSUMER-SIDE MARKETING

Customer Value: 'product' benefits from the buyers point of view.

Cost to the Customer: 'price' plus the customer's costs such as travel, shipping

Convenience for the buyer: how easy is it to complete a transaction?

Communication: a two-way dialogue -- not just one-way 'promotion'

TARGETING AND POSITIONING  

Positioning includes:

Differentiation from Competitors: how different are you from everybody else?

Value Proposition: what value do you have to offer?

Product Dimensions: just what all does your product do?

Targeting includes:

Who are you positioning your product for?

Segmentation: the key demographics you hope to reach

KEY TARGET MARKET DEMOGRAPHICS

  • Gender
  • Age
  • Income
  • Education
  • Location
  • Marital Status
  • Culture

BRANDING

A brand is any name, term, sign, symbol, or design intended to differentiate the goods or services of one seller from those of another. An important aim of branding is to create a relationship with your customers, so their life feels more complete because you’re in it.

MARKET SHARE 

What is your share of the available marketplace, or how big is your piece of the pie?

These fundamentals and more are illustrated in the clip below.


Fundamental Marketing Terms & Concepts


Steven Van Hook has taught MBA and undergraduate marketing 
and communications courses for colleges and universities in the 
United States and abroad for more than a decade, and has 
developed more than a dozen courses with an international focus. 

srvanhook@wwmr.us
http://howtomarketing.us





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